Job Description:
- Daily monitoring and troubleshooting of our distributed server landscape will be part of the task together with project work.
- Verifying the compliance and integrity of our systems is key to keep a high level of quality.
- Performance optimization and capacity monitoring is as essential as the resolution of end user problems through SAP’s internal ticketing system.
- Changes done to our landscape also include updating or creating documentation for level 3 Niche Area service.
1. Windows Server administration
- Installing, configuring, and maintaining Windows Servers
Pre-requisites:
- Experience Level: E3
- Min 5 – 7 years of hands-on experience with Windows Server administration
- Last 2 major versions for all hard- and software
- Expert knowledge of Windows troubleshooting
- Expert knowledge of installation, configuration and troubleshooting of Microsoft cluster Services.
- Experience knowledge of MS Hyper-V
2. VMware vSphere administration
- Installing, configuring, and maintaining vSphere ESXi
Pre-requisites:
- Experience Level: E3
- Min 5 – 7 years of hands-on experience with VMware vSphere administration
- Expert knowledge
- vSphere ESXi, Virtual Center and VMware update manager
- virtual machine technology
- vSphere troubleshooting (ESXi & VMs)
- Expert knowledge in troubleshooting on ESX servers using Command line / PowerCLI
- Expert knowledge of storage protocols
3. Server Hardware (HPE preferred)
- Remote management
- Firmware updates and patches
- Guiding hardware upgrades / FRU
- Singapore Data Center support
Pre-requisites:
- Experience Level: E3
- 5 years of hands-on experience with server hardware. (HPE preferred)
4. NetApp Storage administration
- Remote management
- Firmware updates and patches
- Troubleshooting (WAFL/NFS/iSCSI/SMB/CIFs)
Pre-requisites:
- Experience Level: E3
- 5 years hands on experience of NetApp storage administration would be beneficial
- Expert knowledge
- PowerShell (ability to read, modify and create scripts)
- ITIL processes and ticket handling
- IT security concepts
5. Azure Cloud Administration
- Configure, deploy and manage Azure Cloud assets
Pre-requisites:
- Min 1-2 years of hands-on experience in Azure Compute Instance, Storage Accounts, Networking and Managed Databases.
- Practical knowledge with managing via Azure CLI, Azure Powershell and Portal
- Basic security contextual knowledge in Azure NSGs, RBAC and API keys
6. Monitoring IT Support Tickets / emails / hotline
7. Good network knowledge
- Good knowledge of TCP/IP (v4) protocol
- Troubleshooting network connectivity
- Good understanding of router & switch configurations (VLAN/Trunk/ACL)
8. Desired knowledge
- Hands on experience with MS SCOM operations.
- Basic Project Management experience.
- Vendor support ticket creation and follow-up for Netapp, Microsoft, VMware and HPE.
Applicants with more years of relevant experience may be considered for senior roles.
Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to [email protected]
