- Shift Work (Depends roster & required to work on Weekends)
- Earliest start at 745am, latest shift end at 11pm
- Competitive remuneration package
- Islandwide
Job Description:
- Addressing customer questions, concerns, and complaints via various communication channels, including phone, email, chat, or social media.
- Investigating and resolving customer issues promptly and effectively, striving for first-contact resolution whenever possible.
- Maintaining a deep understanding of the company's products or services to provide accurate information and guidance to customers.
- Keeping detailed records of customer interactions, including issues raised and solutions provided, for future reference and improvement.
- Collaborating with the team and sharing customer feedback to help identify areas for improvement in products, services, or support processes.
Requirements:
- Willing to work rotating shifts, weekends and Public Holidays
Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.
We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.
Jennifer Tay Swee Shan
Reg No: R22111564 | EA No: 21C0845
Recruit Now Singapore Pte Ltd
