As a Client Services Officer, you will be responsible for managing the front desk and provide administrative support across the firm. Multi-tasking is essential in this role, it requires the ability to juggle and prioritise even when under time pressure, including the following:
- Welcome visitors and colleagues with a warm and positive experience
- Coordinate front-desk activities, redirecting phone calls and enquiries
- Manage courier bookings, receive incoming deliveries, distribution of mails and scheduling cover for absence
- Maintain the pristine presentation of our office, ensuring all equipment is functional and managing pantry and stationery stock levels
- Room management for multiple daily bookings. This includes arranging catering, offering refreshments, setting up AV/video conferencing and tidying the room after meetings have concluded for the next meeting
- A variety of administration tasks including assisting other departments on ad-hoc projects (i.e., events coordination for Business Development, induction scheduling for Human Resources etc.)
- Has the initiative to stay a step ahead and identify opportunities to ensure processes are run more efficiently in the office
- Support the Office Manager on day-to-day operational needs
Requirements:
- Strong verbal and written communication skills
- A collaborative, people-oriented mindset, and a flexible approach to your work
- Proficient in MS Office and Outlook
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]
CEI Registration Number: R1985071
EA License Number: 21C0661
Company Registration Number: 201127615M
