We are seeking enthusiastic and customer-focused individuals to join our retail team. As a Retail Shop Staff member, you will play a key role in delivering excellent service, ensuring a positive shopping experience, and helping maintain the store's appearance and operations.
Key Responsibilities:
• Customer Service:Greet and assist customers, answering inquiries and providing product recommendations.
• Sales: Process transactions accurately using the POS system, handle cash and card payments, and manage returns or exchanges.
• Inventory Management:Assist with receiving, stocking in, and organizing products. Monitor stock levels and replenish shelves as needed.
• Store Maintenance:Keep the store clean, tidy, and well-organized. Ensure that displays are attractive and products are correctly priced.
• Product Knowledge:Stay informed about the store's products, promotions, and any special offers to effectively assist customers.
• Team Collaboration:Work closely with other team members to achieve store goals and provide a seamless customer experience.
• Customer Feedback:Address customer concerns and escalate issues to management as necessary to ensure customer satisfaction.
