Main Core Responsibilities
Ensure smooth operation flow for the outlet:
I. Meet monthly sales budget by HQ
II. Manage outlet labour cost accordingly to budget (Full time AL / RPHO / OT pay, Part time OT pay)
III. Control stock inventory / Purchasing according to budget
IV. Manage Outlet Operation cost – Utilities cost / equipment maintenance cost
V. Ensure 95% passing rate for monthly QSC evaluation
VI. Cash management POS / Opening, closing and recording of the day sales taking
VII. Manage online sales – Appeal of missing items, operate delivery status etc
VIII. Attending to Dine in / Take away customer enquire and complaint
Basic Work
Able to provide coaching and following SOP for:
I. Kitchen operation – Opening and closing procedures
II. Floor operation – Opening and closing procedures
Hygiene Management
I. Ensure floor and kitchen's workplace is properly sanitised, safe and in good working condition.
II. Ensure all food storage is within expiry date and follow FIFO standard.
III. Ensure dining floor area is cleaned and tidy. Chairs and tables are properly sanitised after each customer vacant.
