Job Title: Experienced Telemarketer - Singapore PR Appointment Scheduling
Employment Type: Full-Time
About Us:
Dunlin Immigration Concierge Pte Ltd is a leading immigration consultancy specializing in inbound and outbound migration to Europe, New Zealand, and Singapore. We are dedicated to assisting professionals and trades workers in achieving their immigration goals. We are currently seeking a skilled and experienced Telemarketer to join our team and help us connect with potential clients interested in applying for Singapore Permanent Residency (PR).
Job Description:
As an Experienced Telemarketer, your primary role will be to reach out to potential clients who have shown interest in Singapore PR applications. Your goal will be to schedule appointments with these prospects for further consultation with our immigration experts. Your expertise in telemarketing and your ability to communicate effectively will play a crucial role in driving our client engagement and business growth.
Key Responsibilities:
- Conduct outbound calls to potential clients who have expressed interest in Singapore PR applications.
- Present the benefits and process of applying for Singapore PR clearly and professionally.
- Schedule appointments for clients to meet with our immigration consultants.
- Maintain detailed records of all interactions and appointments in our CRM system.
- Follow up on leads and provide excellent customer service to address any questions or concerns.
- Meet or exceed weekly and monthly appointment scheduling targets.
- Collaborate with the marketing team to optimize outreach strategies and improve lead conversion rates.
Requirements:
- Proven experience in telemarketing or a similar customer-facing role.
- Strong verbal communication skills in a clear, persuasive, and engaging manner.
- Ability to handle objections and provide tailored information to potential clients.
- Experience with CRM software and appointment scheduling systems.
- Excellent organizational skills and attention to detail.
- A results-oriented approach with a focus on achieving targets.
- Professional and courteous demeanor.
What We Offer:
- Competitive salary with performance-based incentives.
- Supportive and dynamic work environment.
- Opportunities for professional growth and development.
- Comprehensive training on Singapore PR application processes and client engagement techniques.