Summary
The Clinical Sales Specialist is responsible for the sales of Biosensors and 3rd party products in the territory. He/she is directly responsible for achieving the sales revenue, independently plan and organize weekly/daily schedule to call on existing accounts, obtain orders and establish new accounts. Covering CVL case as needed and be on team monthly roster for oncall support. Actively involved in consignment stock management in his/her responsible hospitals to ensure a healthy inventory with minimal stock write off. Gather and monitor market and competitor’s information for reporting to the management. He/she should establish strong relationships with Physicians, Nurses, Technicians, Purchasing Officers to pursue key accounts and conduct business discussion. He/she should also ensure businesses are conducted in a fair, ethical manner with compliance to company policies.
Responsibilities
- Achievement of sales revenue of a given territory
- Planning and organizing weekly / daily schedule to call on existing accounts, obtains orders and establishes new or potential accounts
- Covering CVL case as needed of given territory and be on team monthly roster for oncall support for country wide
- Performs product presentations / in services, product evaluations to existing and new or potential accounts
- Submits orders promptly with accurate billing information and in accordance to price guide
- Prepares quotation / tender documents
- Maintains a healthy inventory by establishing correct consignment stock level, perform stock rotation to minimize stock write off and removal of expired stock promptly from the shelf
- Ensures all sales activities comply with legal and ethical standards, and that documented processes, procedures and internal quality management system are followed and adhered to
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
- Presents sales reviews including market share analysis, sales forecast and territory management
- Develops strong KOL relationship and identification of young upcoming doctors for business continuity
- Monitors competition by gathering current marketplace information on pricing, products, new products, promotion, etc. Provide such market information promptly to the marketing team
- Recommends changes in products, service, and policy by evaluating results and competitive developments
- Resolves customer complaints by investigating problems; developing solutions; making recommendations to management
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks
- Provides historical records by maintaining records on area and customer sales
- Assist the marketing team in the organization of sales and marketing activities (e.g. workshop, exhibition booth)
- Assist the R&D team and clinical team in the development of new products with KOL, product/clinical trials and registries
- Assists in the development of less experienced sales reps to extend skills and expertise of individual
- Contributes to team effort by accomplishing related results as needed
Requirement
- Degree in Biological Sciences, Business Administration, Nursing or related discipline
- 3 - 5 years of successful direct sales experience in medical device or pharmaceutical company
- Prior experience in Cardiac Technology, particularly in IVUS or Cathlab, would be advantageous
- Demonstrates ability to absorb technical knowledge quickly and disseminate appropriately to healthcare professionals
- Good communication and presentation skills
- Independent, high energy level, ambitious, with a strong desire to succeed
- Possess own car and have valid licence