Job Description:
- Understand the organization's programs and services.
- Follow the latest MOE initiatives to meet customer needs.
- Actively market and upsell to new and current customers.
- Handle customer needs and inquiries promptly and professionally.
- Maintain positive connections with all stakeholders.
- Manage walk-ins, calls, texts, and online inquiries with warmth and professionalism.
- Ensure accuracy in registration and enrolment tasks.
- Keep records of customer inquiries, feedback, and complaints.
- Assist teachers and students as needed.
- Support communication between teachers and parents.
- Help with other assigned duties.
Requirement:
- Diploma holder
- With good spoken and written English
- Comfortable to speak and type in Mandarin Chinese
- Good knowledge in using Google docs, Googlesheet and Microsoft Office
Additional information:
- Monday to Friday with flexible shifts from 10 AM to 10 PM; weekends from 8 AM to 6 PM. Expect to work 4 weekdays and 1 weekend day.
- Based at Thomson Plaza, with occasional travel to other locations including Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, and Thomson Plaza. Comfort with varied locations is essential.
To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24773
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972
