Join and Grow with us!
At FOMO Pay, we are committed to breakthrough innovation in payment methods to disrupt tradition. Here, you will work alongside Company leaders who are pioneers in the industry with proven experience in leading and building the future of digital payment and global banking technologies and solutions. We offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals.
Key Responsibilities:
- Manage clients’ post-sales activities and cultivate strong relationships with clients by providing an elite client experience
- Maintain professional and effective working relationships with newly onboarded clients and accurately assess the risks in the relationships and their development
- Assist clients with the setting up of their accounts with the Company, leading up to their first transaction
- Manage clients’ inquiries and resolve queries or issues promptly after their onboarding
- Create, identify and qualify selling opportunities by maintaining close communication and engagement with the clients
- Develop trusted relationships with key accounts and high-priority clients to encourage high-volume transaction flows
- Ensure the timely and successful delivery of our products and solutions according to the clients’ needs and objectives
- Work closely with the sales and accounts teams to ensure the effective handover processes of the clients
Requirements:
- Degree in Business/Economics/Sales & Marketing or equivalent
- Minimum 2 years of working experience in cross-border payment/remittance industry / FX industry / DPT industry
- Entrepreneurial and able to work in fast-paced environment with numerous stakeholders
- Resourceful and independent with good problem-solving skills
- Strong communication and relationship-building skills
- Fluent in both English and Mandarin (able to communicate with Chinese-speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market
- Commercial understanding of technology solutions, specifically towards financial services industry preferred
Our Perks and Benefits
- Competitive Compensation and Benefit Package
- Group Hospitalisation and Medical Insurance
- Fun and Dynamic Environment with plenty of learning and growth opportunities
- Career Advancement
- Professional Development Training Workshops
- Team Building Sessions
