Job Highlights
- 5 days work week
- Work Life Balance
Job Description
- Deliver excellent customer service and able to handle complain email
- General Administrative support to assist in handling phone calls, managing emails
- Providing support to outlet team
- Verifying of documentation
- Any other ad-hoc duties as assigned
- Answer and direct phone calls and pass them on
- Reply to email, telephone or face to face enquiries
- Organize and schedule meetings and appointments
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes and forms
- Assist consultants with project documentation
- Provide information by answering questions and requests
- Take dictation & accurate minutes of meetings
- Research and create presentations
- Contribute to team effort by accomplishing related results as needed
- Write letters and emails on behalf of other office staff
- Book conference calls, taxis, couriers, hotels etc.
- Prepare and monitor invoices
- Submit and reconcile expense reports
- Assist in the preparation & generation of regularly scheduled reports
- Carry out administrative duties e.g. filing, typing, copying, binding, scanning etc.
- Develop and maintain a computer and manual filing systems
- Handle sensitive information in a confidential manner
- Resolve administrative problems, and implement improvements to make them more efficient
- Maintain up-to-date employee leave records
- Assist consultants with project documentation
- Receive, sort and distribute the mail
- Book travel arrangements
- Order & manage office supplies & equipment
- Attention to detail and problem-solving skills
Requirements:
- Proven admin or assistant experience
- Knowledge of office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Proficient in MS Office
- At least 2 years of experience in the field or in a related area
- GCE A Levels or any Diploma
Administrative Assistant top skills & proficiencies:
- Reporting Skills
- Administrative Writing Skills
- Microsoft Office Skills
- Professionalism
- Problem Solving
- Verbal Communication
- Office Administration Procedures
- Typing Skills
- Attention to Detail
- Accuracy
- Multitask
- Telephone Skills
- Teamwork
- Discretion and Judgment
- Good work Ethic
