Working Hours: 11:00 AM - 8:00 PM, 6 Days a Week
Company Overview:
Join our team at Napha PTE LTD, we pride ourselves on offering unique, high-quality products and excellent customer service. We are looking for a passionate and skilled Retail Sales Associate with experience in beading to help us continue our mission of providing exceptional products and service to our customers.
Job Description:
As a Retail Sales Associate, you will be responsible for providing outstanding customer service, assisting customers with their purchases, and maintaining the overall appearance of the store. A key part of this role will be your expertise in beading, where you will assist customers with selecting beads, providing beading advice, and even demonstrating techniques when needed.
Key Responsibilities:
- Customer Service: Greet customers warmly, assist them with product selections, and provide personalized service to meet their needs.
- Sales: Drive sales through effective product knowledge and beading expertise, helping customers find the perfect items for their projects.
- Beading Expertise: Advise customers on beading techniques, materials, and tools. Demonstrate beading methods as needed.
- Inventory Management: Assist with restocking shelves, ensuring that products are displayed attractively and are easy to find.
- Store Maintenance: Keep the store clean, organized, and inviting. Ensure displays are visually appealing.
- Cash Handling: Process customer transactions accurately and efficiently using the point-of-sale system.
- Promotions: Inform customers about current promotions and sales to enhance their shopping experience.
- Team Collaboration: Work closely with other team members to meet store goals and ensure a smooth operation.
Qualifications:
- Experience in Beading: Proven experience and skill in beading, with the ability to advise and demonstrate techniques to customers.
- Retail Experience: Previous experience in a retail environment is preferred.
- Customer Service Skills: Strong interpersonal and communication skills, with a passion for helping customers.
- Attention to Detail: High level of accuracy and attention to detail, especially in handling beading materials and tools.
- Reliability: Must be punctual, reliable, and able to work the required schedule.
- Physical Ability: Ability to stand for extended periods and handle light to moderate lifting.
