Responsibilities:
- Prepare and understand new model that is going to be launched
- To prepare new model readiness kits for the introduction of new model. These includes:-
a. Training – Sales & Aftersales
b. Tools – new tools require to repair the model
c. Owner Manual and Warranty Booklet
- Works with Service Manager to prepare maintenance worksheet and packages for new model introduction
- Observations of product quality and reporting of damage cases. All findings and work carryout must be recorded in the job card and to raise FPR if necessary
- Supports of the Service Advisor/workshop technicians in diagnostic and seek support from principal if necessary
- To assist Service Advisor (SA) in fault determination for highly technical cases and to test with customer if necessary
- Update Service Centre of Technical Bulletins, Service Information (SI), and innovations
- To ensure all tools and equipment including training model and special tools are properly kept and stay functional
- To recommend and call for quote on Tools and Equipment and submit for approval for procurement or repair
- To attend Train The Trainer training held both locally and overseas when call upon
- To conduct new vehicle introduction and aftersales technical training and innovation training
- Liaise with LTA and Government body for all vehicle related matters; eg Tender, homologation, recall and vehicle particular updates
- Assist Service Manager/Workshop Manager in implementing policy and in up keeping and maintaining the proper running of the Service Centre
- Ensure all Aftersales Staff complete the LMS training and maintain proper training records
- Support warranty admission in ensuring completeness of technical support documents
Requirements:
- Minimum Diploma in engineering field with 3 years of automotive experience
- Valid class 3 driving license is a must
- Those without qualification but with minimum 5 years of experience in same capacity will also be considered
- Able to work independently
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
R23119309 | EA License 16C7883
