Job Summary
The IT Systems Engineer will be responsible for managing, maintaining, and enhancing our IT platforms and applications. This role requires a dynamic, resourceful individual with strong IT programming and database management skills. He/she will also need remote and onsite technical support to end-users, addressing hardware, software, and network issues to ensure the IT systems function well.
Key Responsibilities
1) System Management and Maintenance:
a) System Maintenance (API/Web/Mobile):
- Regularly update IT platforms and applications to ensure compatibility with the latest operating system versions. - Enhance performance and optimize existing features.
b) Security Patching:
- Apply security patches timely to protect against vulnerabilities.
- Conduct regular security audits and compliance checks.
c) Bug Fixes and Troubleshooting: - Identify and resolve system bugs or operational issues.
- Dedicated support for troubleshooting issues.
d) Database Management: - Perform regular backups of application data to prevent loss.
- Perform database recovery in case of data loss or corruption.
e) Restoration of Web/Mobile Application:
- Restore web and mobile applications in the event of the service outage.
2) System Enhancement
a) Implementation of New Modules or Functionalities:
- Develop and implement new system modules or functionalities as required.
b) Code Review, Refactor, and Optimization:
- Conduct regular code reviews to identify and correct inefficiencies and security issues.
- Refactor code to improve functionality and maintainability.
- Ensure adherence to the latest coding standards for high-quality software.
Qualifications
• Minimally a Diploma in Information Technology, Software/Computer Engineering, or a related field.
• Knowledge and experience working on 3-tier system architecture, Express NodeJS, ReactJS, and Flutter.
• Familiarity with Amazon AWS services, such as EC2 and RDS.
• Strong problem-solving skills, able to troubleshoot complex technical issues.
• Strong communication skills, providing technical support to end-users with different levels of tech savviness.
