Responsibilities:
· Provide technical support in Satcom system management
· Assist customer in using the link budget tool for capacity planning and management
· Execute O&S activities to maintain Service Level Agreement
· Perform System health monitoring and security monitoring
· Prepare, execute and report preventive maintenance tasks
· Standby for corrective maintenance and provide ad-hoc on-site supports
· Lead and able to troubleshoot and resolve system issues
· Participate in continuous improvement activities on the Systems
· Support configuration management and obsolescence management
· Support patching of software as when required
· Update of documentation as when required
· Coordinate and liaise the technical meetings with all stakeholders
· Manage vendors for the delivering of their services
· Perform compliance assessment and reporting
· Manage documentation, change control and traceability
Requirements :
· Tertiary qualification (Diploma or Degree) in Electrical and Electronics Engineering, Computer Science, Information Technology, or other engineering related discipline
· Experience in SATCOM Systems is a must
· Experience in Satcom link budget calculation is an added advantage
· Minimum 3-5 years of working experience in an engineering role in project and service delivery
· Possess IT networking skills such as ability to configure routers/switches
· Knowledge on different communication protocols at Network and Application level i.e. TCP/IP, HTTP, FTP, LDAP, SNTP, etc.
· Experience in Linux operating system, network tool, and virtualization.
· Some knowledge of mechanical engineering is useful
· Able to work both independently and in a team-oriented, collaborative environment
· Strong oral and written communications skills.
