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Jobs in Singapore   »   Jobs in Singapore   »   Sales / Marketing Job   »   Sales Systems Specialist
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Sales Systems Specialist

Manpower Staffing Services (singapore) Pte Ltd

Manpower Staffing Services (singapore) Pte Ltd company logo

Responsibilities:

  • Support APAC business through best-in-class operations across revenue planning & sales enablement
  • Help the sales team understand how to navigate systems, handle day-to-day escalations on the systems with speed & accuracy
  • Perform troubleshooting when necessary and escalate system issues to the technical team
  • Develop subject matter expertise in processes & systems e.g. client set up, contract & incentives approval, revenue attribution, billing & invoicing, tagging & data cleaning, etc.
  • Propose ideas and work with the tech team on system features and process improvement
  • Design and evolve SOP for standard processes by applying critical problem solving skills to identify improvement areas in current processes & systems and propose solutions
  • Develop operational metrics and reporting to unlock insights and analyze operational success and pain points
  • Work closely with cross-functional teams, own communication and stakeholder management

Qualifications:

  • Bachelor degree is a minimum with at least 2 years of experience working in a relevant position
  • Familiarity with major sales CRM platforms (i.e. SalesForce), Order Management Systems (i.e. Operative, FatTail, Prisma, etc.) and Ads Platforms is a plus
  • Experience in analyzing and troubleshooting systems
  • Excellent communication and interpersonal skills
  • Ability to prioritize multiple projects and tasks and manage time effectively

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