The Role:
As an integral part of Germaxco’s sales department, the Sales Support Executive is expected to be proactive and resourceful in gaining and retaining new customers in the fast-paced, logistics industry.
Main Responsibilities:
- Follow up on sales leads and prospects, targeting to acquire these leads as new customers
- Assist in sales-related tasks, such as scheduling appointments and meetings for Sales and Business Development team
- Assist in sales order processing such as handling quotation, delivery order and invoicing
- Assist and support the Business Development team to run campaigns and trade shows
- Monitor ageing reports and follow up on accounts receivables when the need arises
- Collaborate with internal and external stakeholders to ensure operations excellence and customer satisfaction
- Proactively providing feedback and suggestions to SOP improvements
- Maintaining good rapport and relationship with existing and potential customers to build a business development pipeline
Requirements:
- Minimum Diploma in Business Administration, Marketing or related field qualification
- High English proficiency (written and spoken)
- Minimum 3 years of experience in Sales
- Results-driven and proactive
- Strong interpersonal, communication and negotiation skills
- Ability to prioritise and organise work tasks
