Involve in one or more teams working in normal hour in managing and coordinating multiple vendors in a large scale communications projects based on Key Performance Indicator (KPI):
- Conduct periodic inspections and audit in both software to hardware e.g. Backend IT security equipment, network switches, firewalls, servers etc to front-end devices, that ranges from Monitoring Management Systems, etc.
- Conduct reviews in Security Backend System including cybersecurity requirements.
- Ensure contractor's contractual obligations are met and services are delivered well.
- Provide accurate and regular reports to the management on performance of the service delivery.
- Review design documents ensuring all design aspects of the systems are addressed.
- Project Management inclusive of reporting of Works progress and/or Issues escalation for resolution, project scheduling/project meeting, migration or Expansion work; as well as New sub-systems deployment.
- RF cell planning and validation including carrying out ad-hoc radio coverage survey and reports of the Radio sub-system performance.
- Support review of test plans, conduct, witness of system testing and acceptance testing.
- Support the implementation and configurations of security and network design.
- Liaise and coordinate with relevant stakeholders, maintenance/project team member and vendors to address critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.
- Analyse third-party as well as internal processes, and create strategies for service delivery optimization.
Requirements
- Diploma / Degree in Electrical and Electronics Engineering, Computer Science or equivalent.
- Knowledge of project management, as well as knowledge of fixed/mobile communications platform technology. Certification in CITPM, PMP or equivalent certification as a requirement.
- Experiences in managing and coordinating multiple vendors ensuring KPI(s) are met.
- Knowledge in transmission and IP transport technologies, including DWDM, carrier ethernet, TCP/IP and Software Defined WAN. Certification in CCNA, CCNP or equivalent certification as a requirement.
