The Solution Sales Sr Specialist is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
Responsibilities:
- Execute sales strategy for the country in conjunction with regional and country partners
- Portfolio Management and Optimization: Develop deep relationships with key global and regional clients.
- Retain clients and grow volumes/values
- Identify cross sell opportunities with clients
- Market Presence: Be an ambassador and evangelist for Citi in the region with clients, partners, and industry forums to continue to drive Citi’s recognition as the largest and best in class
- Maintain leading edge expertise of the industry and regional competitive environment.
- Ownership and Leadership: Act as a steward of the business and influence its strategy and market leadership as a key business member of the regional and global sales team
- Lead complex cash management deals end-to-end including RFP responses and client pitches, recommending innovative cash management solutions.
- Market Development: Develop a Client focus strategy for all key clients and sub sector targets
- Control and Compliance: Maintain a pristine control environment for all issues related to business management, compliance, regulatory requirements such as KYC, documentation, and training
- Review account plans to identify sales opportunities and support origination of cash management opportunities through development of thought leadership material
- Develop target list of underpenetrated names to actively focus on with a “Hunting License” for growing new cash business though unsolicited bids.
- Meet all Sales Management goals tied to pipeline management (CRM), Deal Review and Implementation Project Kick-Offs
- Lead and prepare client presentations
- Work with Implementations/account managers to ensure deals closed our implemented effectively and efficiently to ensure revenue realization and ramp-up
- Actively share with Product Management Team new developments within the market updates and the environment –
- Attend regular team and sales management meetings to report on performance
- Manage key Balance Sheet Drivers including assets and liabilities
- Manage and partner with Banking, as appropriate, on all relevant aspects of Client Credit Risk (including credit appetite/credit commitment/returns)
- Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
- Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
- Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation.
- Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 10+ years of experience
- Solid credit skills and experience
- Broad client management experience
- Excellent communication and written skills
- Demonstrated organizational skills (including self-organizational skills)
- Superior client management & deal negotiation skills
- Ability to interact at all levels of global, regional and local.
- Superior interpretive and problem solving skills
- Excellent team working and outstanding interpersonal skills
- Ability to operate in a complex matrix environment
Education:
- Bachelor’s/University degree is required, Master’s degree is "Good to Have"
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
