Job Summary
This new role under the Frontline Enablement Centre for CIB (Corporate & Investment Banking) Coverage (“CC”, corporate relationship management team) will give the incumbent the opportunity to support multiple global initiatives and gain hands-on exposure to executing large-scale projects in a multinational financial institution.
The Frontline Enablement Centre sits within the Frontline and Business Performance Team which in turn is part of the broader CIB Business Development Team. This is a global team which owns a portfolio of productivity and frontline capability enablement tools, frontline sales processes, management and sales insights engines and recommendation tools as well as coordinate strategic workforce planning.
One of the key strategic initiatives that the incumbent will be closely involved in will be the rollout of the new Credit Analyst (CA) support model in the large CIB markets for the bank. Some of the other initiatives that the incumbent can expect to work on include (but not limited to):
• Creating internal content and tools to increase efficiency and effectiveness of CC bankers and support roles
• Process simplification and digitization – Work with multiple internal stakeholders to act on the feedback from frontline to drive change via initiatives for process improvement, filling existing gaps, etc
• Basic excel modelling to maintain data / MI required for capacity planning and monitoring
• Gatekeeping forum – Organizing and running a global forum to discuss upcoming changes to CC banker / analyst roles & responsibilities
• Frontline learning agenda – Support creation of a global training curriculum for frontline roles and training programs for bankers across seniority
• Graduate program proposition for CC – Working with Early Careers team on executing and gathering feedback on the Graduate program, representing the global CC business
Key Responsibilities
Strategy
• Understand CCIB business strategy and the Business Development role in driving the delivery of our client proposition, commercialisation, frontline effectiveness and efficiency
Business
• Identify opportunities to optimise CA processes – driving improved effectiveness, organisational efficiency, and up-tier the role
• Create internal content and tools to increase efficiency and effectiveness of CC bankers and support roles
• Create and maintain excel models for data / MI required for capacity planning and monitoring
• Ensure strong CA awareness of key operating model changes impacting clients and CC frontline roles
• Plan, curate, and work with HR to execute the flagship training program for bankers and analysts, representing the global CC business
• Work with Early Careers team on executing and gathering feedback on the Graduate program, representing the global CC business
• Organize and run a global forum to discuss upcoming changes to CC banker / analyst roles & responsibilities
Processes
• Work closely with the Frontline Enablement Centre team to ideate, execute and deliver new project-based initiatives to simplify frontline processes and day-to-day
People & Talent
• Intermediate to advanced understanding of credit policies, processes, and systems
• Demonstrated ability to work effectively across multiple markets
• Ability to engage effectively at all levels of the organization, including senior management
• Lead through example and build the appropriate culture and values, embedding a high level of team engagement
• Ensure ongoing training and development for professional and personal growth
Skills and Experience
Risk Management
• Ability to manage risk, make timely decisions, develop solutions and facilitate mitigating actions
Governance
• Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
• Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Business Development MT
• Banking & Coverage Global & Country Leadership
• BPMs
• Senior Bankers, GAMs, RAMs, FAMs
• Credit Analyst Heads and teams
• CIB CC COO Team
• HR – CC
• Product COO Teams (TB, FM, GCM)
• Early Careers
• People Capability
• Legal, Audit and Compliance, where relevant
Our Ideal Candidate
· Education: Degree in Business Management or Finance or MBA.
· 5 years’ experience in either corporate banking frontline role or project management role in CIB space.
· Credit Analyst exposure will be an advantage
· Certifications: CFA or FRM will be an advantage
Role Specific Technical Competencies
· Knowledge of banking processes and policies
· Analytical thinking and strong presentation skills
· Addressing Frontline Needs – Products and Processes
· Direct experience in the frontline
· Has worked effectively across multiple markets and can navigate geographical and regulatory complexity (preferred)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
