Zenith Infotech (S) is a Tech Recruitment firm with 27 years of history, supporting our clients from the government and corpoate sector, in terms of ICT Consutant placements.
Currently, we are looking out for a Senior Consultant whom has experienced in Leading A Team Of Quality Engineers, to support CRM projects on SalesForce and CloudSense platform.
Job Scope:
Technical understanding of production support of a CRM project with Salesforce and CloudSense, integration layer, order management and billing.
- ITIL and IT Service Management background
- Defect triaging and issue management
- Experience with reporting the production status, SLA and KPIs in a telco project.
- Should be able to manage the prioritization and planning of a team of support developers and testers.
