- Familiar the whole shop operation and able to carry out any role in the shop (Prepare food/beverages/desserts/cashier and others)
- Ensuring excellent customer service and customer satisfaction, able to handle customer feedback effectively
- Ensure the cleanliness and tidiness of the store
- Stock contolling/goods ordering (sometime job is required to carry heavy stuff)
- Manage resources to ensure smooth running of store operations
- New full time staff or part time staff interview and training (i.e. good knowledge about daily operation and able to explain clearly to team members during training)
- Responsible for outlet sales target and KPIs
- Responsible for outlet work duties arrangement,scheduling and reporting shortage or excess of manpower to Area manager regualrly
- Other daily or monthly paper work required by HQ
- Candidate with Food & Beverage Safety & Hygiene Policies and Procedure Certification will have an added advantage
- Candidate with 2 years or above working experience in similar field will have an added advantage
- Candidate must be able to converse in English and Mandarin in order to handle queries with different languages speaking customers/suppliers/colleagues
- Can work on weekends/PHs and night shift is a must
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