Key Responsibilities
- Serve as the SCRUM Master for a cross-functional delivery team (onshore & offshore), facilitating the experimentation of new techniques and ideas prior to scaling them across the digital delivery practice.
- Proactively manage risks within the product backlog and oversee release cycles across various solutions and ecosystem components.
- Collaborate with Tech Leads to plan project checkpoints, allocate resources, and manage budgets effectively.
- Hold the cross-functional teams accountable for developing and delivering the approved projects within budget, timeline, and scope.
- Collaborate with global/ regional program leads to deploy critical initiatives related to APAC markets.
- Work across business & technology functions to understand requirements, constraints, trade-offs & interdependencies.
- Use data to measure the efficiency of technology delivery, operations, benchmark metrics, perform analysis and identify improvements.
Basic Qualifications
- Diploma in any discipline (Business, IT, Information Systems, Social Sciences, Economics, etc.)
- Minimum 2 years’ experience in various project delivery functions with at least 2 years in agile project management / technical delivery leadership roles.
- Experience with leading / being part of projects utilizing Agile or other project management methodologies with shown success.
- Strong, demonstrable facilitation skills, with an interest in building bridges between teams across multiple locations (onshore and offshore) and cultures.
- Understanding of Software Development Lifecycle, including continuous integration and deployment best practices.
- Familiar with Agile Delivery Management tools (e.g. Atlassian Suite) and agile methodologies (e.g. Scrum, Kanban, XP)
- Experience working in a highly matrixed organization is important for success.
Preferred Experiences and Qualifications:
- Scaled Agile Framework (SAFe) or Project Management Professional (PMP)
- Experience in Agile measurement techniques and in establishing key metrics for tracking team effectiveness and velocity
- Experience leading teams through change; managing communications, change management and enablement
- Prior hands-on software development experiences in a team setting is a plus
- CSM / CSPO is a plus
- Proficiency in AWS Cloud Practitioner or higher-level AWS certifications preferred.
EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao
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