Duties
Corporate
- To render full secretariat support, including reception duties, mailing, filing, liaising with vendors on maintenance of office equipment and procuring office supplies.
- Manage, respond to or redirect inquiries received through the SLA mail, ensuring prompt and professional communication.
- To assist to coordinate meetings and events organized by respective corporate and industry committees.
- To maintain the claims, prepare payment vouchers, handle all receipts, banking and furnish such records to the SLA appointed accountant and auditor.
- To implement and comply with the requirements of ISO 9001:2015 quality management system.
- Prepare presentation slides, meeting agendas, minutes, and follow-up actions for relevant committees and working groups.
Membership
- Oversee the day-to-day operations of membership services, including member onboarding, renewals, and inquiries.
- Maintain and update the membership database to ensure accuracy and completeness.
- Develop and implement strategies to attract new members and retain existing ones.
- Coordinate member engagement activities, including networking events, workshops, and webinars.
Industry Development:
- Assist in the development and execution of industry development programmes and initiatives.
- Collaborate with industry partners, government agencies, and stakeholders to identify growth and improvement opportunities.
- Conduct research and analysis on industry trends and challenges to support programmes and initiatives development.
- To coordinate participation of SLA delegates in international events.
Communications:
- Assist in content creation, design and distribution for social media platforms, newsletters, website updates, annual reports and marketing materials.
- Support event planning and coordination, including preparing promotional materials, managing logistics, and providing on-site assistance.
- Provide administrative assistance, including managing communication calendars, support internal communications initiatives, and monitor media coverages.
To perform other duties assigned time to time.
Others
· Proficiency in Microsoft Office, particularly PowerPoint, and familiarity with design tools such as Canva.
· Familiarity with major social media platforms.
· Highly adaptable, analytical, self-motivated and takes initiative
· Able to work independently as well as in a team
· Excellent communication / interpersonal skills and enjoy meeting people at all levels
· Preferably with knowledge on ISO 9001:2015 quality management system