Sales Support specialist is an indoor administrative role supporting and connecting the sales team & the clients.
Job Responsibilities:
- Supporting role to both sales team and clients.
- Generating and tracking the quotations with customers promptly.
- Communicating and building relations with shipping lines.
- Tracking and organizing the sales leads, coordinating the quotations, proving customer service, and managing customer accounts.
- Monitoring the performance of the sales team and recording and distributing the sales data.
- Answering customer inquiries, scheduling meetings, and sales appointments.
- Submit the quotations
- Update the pricing database regularly.
Job Requirements
- 1-3 years of experience in inside sales, must be in Freight Forwarding, shipping and/or Logistics.
- Experience in administration and high-volume office work.
- Self-motivated with multitasking skills.
- Excellent communication and negotiation skills.
- Excellent knowledge of Microsoft office applications, especially excel.