The primary responsibility of the Network Engineer is to build and provide support for server, workstations and storage equipment.
· Provide first level troubleshooting of devices, maintenance of laptops and tablets
· Installation and configuration of operating systems and softwares for users
· Assist users on operating system, email, hardware and software related issues
· Deployment of PC, notebook and printers as requested by users
· Assist in troubleshooting network and wireless connnectivity issues
· Respond to incidents at timely manner, investigate and provide temporary or permanent solutions of escalated incidents.
· Monitor Service Level Agreement and provide regular reporting in timely manner to relevant party.
· Coordinate with 3rd party or equipment vendors to resolve problems
. GoodKnowledge in Cisco Firewall implementation and setup
. Good Knowledge in cyber security implementation
. Good knowledge in Windows server os from Windows 2000 to Windows 2024
. Good Knowledge in Windows MS SQL Server
. Good Knowledge in Windows Exchange Server
. Good Knowledge in Mdaemon Mail Server
. Good Knowledge in Mdaemon Gateway Security Server
. Good Knowledge in installing Sage 300 ERP System
· Other ad hoc duties assigned.
