Responsiblities:-
Collaborate with project managers, IT teams, and stakeholders to define project scope, timelines, and resource requirements.
Coordinate with vendors and service providers to ensure timely delivery and quality of products and services.
Technology Installation & Configuration:
Install, configure, and integrate hardware components such as computers, printers, and networking devices.
Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
Set up and configure network connections, ensuring seamless integration with existing infrastructure.
Testing & Quality Assurance:
Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
Troubleshoot and resolve technical issues during and after deployment to ensure optimal performance.
Perform post-deployment monitoring and address any emerging issues promptly.
User Training & Support:
Develop and deliver training sessions for end-users to facilitate smooth adoption of new technologies.
Provide ongoing technical support to end-users, addressing questions and resolving issues as they arise.
Documentation & Reporting:
Create and maintain comprehensive documentation of deployment processes, configurations, and system changes.
Generate regular reports on deployment status, challenges encountered, and overall performance.
Compliance & Security:
Ensure all deployments comply with organizational policies, industry regulations, and security standards.
Implement and verify security measures to protect systems and data during deployment.
Change Management:
Plan and manage changes related to technology deployments, including updates and upgrades.
Communicate changes effectively to stakeholders and end-users to minimize disruption.
Incident Management:
Respond to and manage incidents related to technology deployments, including system failures and outages.
Perform root cause analysis and implement solutions to prevent recurrence.
Experience: Minimum 8 years experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
Technical Skills: Strong knowledge of technology deployment processes, hardware installation, software configuration, and network setup. Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
Deployment Plan Management: Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
