· Primary support for FI (Financial Accounting), CO (Controlling), and PS (Project Systems) modules.
· Provide system functionality, application consultancy, configuration, and implementation of enhancement request on SAP FI/CO/PS related matters.
· Acting as secondary support for the SD (Sales and Distribution) module and other cross-functional SAP modules as needed.
· Responsible for troubleshooting and resolving technical issues and incidents related to SAP systems; and performing including root cause analysis, problem resolution, and documentation.
· Ensure compliance with SAP best practices, standards, and guidelines for SAP FICO / PS modules.
· Provide technical support and guidance to other IT teams, business users, and external vendors on SAP related matters.
Key Responsibilities:
- SAP FI/CO/PS Expertise: Lead the design, implementation, and optimization of SAP FI/CO/PS modules, ensuring alignment with business objectives and driving continuous improvement.
- Cross-Functional Support: Provide support for the SAP SD module and assist with other cross-functional modules as required.
- Consultation and User Engagement: Offer expert consultation to business users, understanding their needs, and translating them into effective SAP solutions. Regularly train key users and communicate system changes.
- System Improvement: Proactively identify opportunities for process improvements within SAP, collaborating with the ERP team to implement and communicate changes. Recognize and address systematic errors.
- Project Leadership: Support and lead sub-projects within SAP initiatives across multiple sites. Ensure effective communication and education for end-users and key users during project rollouts.
- Application Maintenance: Handle both application maintenance and project-related tasks, ensuring the SAP environment is stable and up-to-date.
- Integrated Applications Support: Support other applications integrated with SAP, such as AP Tool, Expense Claim Tool, and others.
- Reporting and Documentation: Report on SAP system performance, including the impact of change requests, improvements, and general progress. Create and maintain comprehensive documentation for SAP processes and integrations.
- Collaboration: Work closely with colleagues in the global ERP team to harmonize work methods, exchange best practices, and ensure a consistent approach to SAP support.
Work experience
· Minimum 10+ years of experience in SAP, with a focus on FI/CO/PS modules.
· Familiarity with SAP SD is preferred.
· Familiarity with other cross-functional modules is nice to have.
Technical Skills
· Extensive experience in full-cycle SAP implementation projects.
· Knowledge of ITIL and debugging in ABAP is a plus.
· Experience with SAP S/4HANA is preferred.
Soft Skills
· Strong interpersonal and communication skills, with the ability to provide clear consultation to business users.
· Ability to work well in a lean team environment and lead cross-functional initiatives.
Analytical Skills
· Strong analytical and problem-solving skills, with the ability to make decisions based on data and user feedback.
Proactive Approach
· Demonstrated ability to proactively identify and implement process improvements and adapt to organizational changes.
Certifications
· We value experience over certifications, though relevant certifications are considered an asset.
