Roles and Responsibilities
1. Administrative Support
Documentation: Prepare and manage sales documents, proposals, contracts, and reports.
Data Entry: Maintain and update customer databases and sales records.
2. Sales Support
Customer Communication: Handle customer inquiries and follow-up communications.
Order Processing: Assist in processing sales orders and coordinating deliveries.
3. Reporting and Analysis
Performance Metrics: Compile and analyze sales and marketing performance metrics.
Reporting: Prepare regular reports on sales activities, campaign performance, and market trends.
4. Relationship Management
Customer Relations: Build and maintain positive relationships with clients and prospects.
Internal Coordination: Coordinate with other departments, such as product development and customer service, to ensure cohesive efforts.
Skills and Qualifications
Communication Skills: Strong verbal and written communication skills.
Organizational Skills: Excellent organizational and time management abilities.
Attention to Detail: High level of accuracy and attention to detail.
Technical Proficiency: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software.
Interpersonal Skills: Ability to work well in a team and interact effectively with colleagues, clients, and stakeholders.
Analytical Skills: Basic analytical skills to interpret data and generate insights.
Adaptability: Ability to adapt to changing priorities and handle multiple tasks simultaneously.
