Order Fulfilment Officer - US firm
Salary: $3500 max
5 days work week
8am - 5pm
Location: Novena
Job Scope:
• Liaising with customers, distributors, and other related parties on customer service functions.
• Heavy order entries, check on orders status, delivery schedules, verifying product pricing, coordinating schedule changes and maintaining sales order records.
• Support Sales team.
• Working with planning team on escalations and pull in orders to maximize shipment
• Working with finance team on payment issues and follow up on payment and credit release
• Co-ordinate shipments with logistics team and handle shipment issues
• Handle other duties/projects as assigned.
• Escalation, tracking and following up on all issues
• Learn how to look at forecast versus backlog
• Order entry into Oracle system, knowledge of using CRM database and other related systems. Coordinate tasks with the team in US, Malaysia and other worldwide regional Sales offices via e-mail, telephone, and fax.
• Fresh graduates welcomed
