An exciting opportunity has become available at one of the fastest growing IT companies in Singapore. We are expanding and actively looking for a highly motivated individual for the Desktop Engineer role.
Responsibilities
- Ensure desktop environment standard apps are patched regularly
- Managing Active Directory / Microsoft Entra ID
- Perform root cause analysis, network problems, troubleshooting performance issues and hardware failures
- Prepare, install and configure technologies and applications to ensure support on operating system and platforms of company assets
- Prepare IT status reports
- Follow, implement, and maintaining the security of systems and data
- Managing network environment (Firewall, Router, Access Point)
- Minimum Diploma in IT preferred, Bachelor will be a plus point
- At least 1-2 years of relevant working experiences
- Strong verbal communication skills, analytical skills, problem solving skills
- Understanding of IT, and Cloud Computing
- Proficiency with Windows, macOS, and sometimes Linux.
- Proficiency in Microsoft support tools, such as AD, M365, Entra ID, storage and networking
- Proficiency with hardware and software installation
- Good knowledge of computer components, peripherals, electrical, and troubleshooting hardware issues.
- Ability to diagnose and resolve software issues across various applications.
- Good knowledge of networking fundamentals
- Understanding of best practices for maintaining the security of systems and data.
- Basic knowledge of network troubleshooting Ethernet and IP configuration
- Ability to clearly explain technical issues and solutions to non-technical users
