- Responsible for overseeing the daily operation of Medical Clinics and On-Site Projects.
- Continuously reviews all factors affecting the operating cost of the practice.
- Manages the Operation in accordance with the Policies, Procedures, and overall objectives of the company and all regulatory agencies.
- Provides managerial oversight and response to issue/concern, provides an active interface to other departments and facilities and makes proper notification for any arising problems and other incidents.
- Work with both the clinic and on-site project team towards efficient processes for smooth operation.
- In cooperation with Human Resources, participates in the recruitment, hiring, coaching, mentoring and termination of non-physician staff and approves time sheets.
- Oversees the work and evaluates the performance of staff including physician input. Establish clinics and project sites staffing deployment and delineation of job responsibilities.
- Implement and maintain a developed system to procure and maintain adequate levels of supplies and other resources for smooth operation, including both operation and medical consumables inventory.
- Oversees facility management, includes, compliance of workplace safety and clean working environment.
- Maintain strict infection control measures and ensure proper donning of personal protective equipment where needed.
- Provide leadership and precise instructions to staff, led by example.
- Maintain PDPA framework and confidentiality of patients records at all times and not to reveal confidential medical information to anyone except for the specific information as required to be submitted to the relevant authorities in the course of your work
- Accountable for overall operational functionality.
- Monitor clients/patient feedback & implement interventions to enhance patient service delivery.
- Performs other duties as assigned.
Working location: Toa Payoh clinic
