Job Description
- Coordinate the maintenance of rooms, public areas and housekeeping equipment
- Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
- Maintain inventory of housekeeping supplies and equipment
- Monitor turnover of rooms to ensure housekeeping efficiency
- Organize work activities for shift commencement and completion
- Plan resources and allocate work assignments to team members
- Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
- Execute response and recovery actions during emergency situations
- Resolve guests’ concerns and feedback
- Conducts training and coaching to team members
- Assist with cleaning duties as and when required
Requirements
- Min 2 years of supervisory experience in housekeeping operations
- Able to perform rotating shifts, including weekend and public holidays
- Team player with positive work attitude
- Possess good communication, interpersonal and leadership skills
- Has good observation and pays attention to details
- Ability to work independently and take initiative
- Able to start work within short notice will be an added advantage
