Mission/purpose of the Job:
- Generate truck sales for both of UD & Volvo trucks and increase market share within Singapore market
- Build and strengthen customer relationships with existing and new / conquest customers
- Contribute to increase commercial turnover & profit and market share
- To drive the sales team towards No. 1 in customer satisfaction level for both brand and position our brands as premium product with high service quality
- Drive and align entire sales & support team towards our company objective of becomes market leader for both brand within next 3 years
- Provide timely product support to the sales team and key contact personnel to factory related to product support
Key responsibilities/Accountabilities:
- Responsible for complete TSP process
- Accountable for monthly / annually department spent within budget
- Establish close collaboration with marketing in developing and grow market share
- Synergize with aftersales and service workshop team to increase service penetration rate
- Accountable and monitor sales and warranty commitments / provisions
- Ensure all sales executives adopt Salesforce way of working
- Encourage sales team to adopt commercial crew of working
- Responsible to monitor all sales team to make use Salesforce diligently
- Execute daily sales activities including generating new leads and sales
- Plan & execute tactical sales plan
- Generate new contacts & businesses
- Explore new ideas & business opportunities
- Manage and maintain existing key accounts
- Provide product and engineering solutions
- Responsible for department account receivable & other department matters
- Analyze the market (potential and existing customers, competition activities)
- Participate actively with UD Trucks Singapore management team
- Manage salespersons’ activities (annual sales program, planning of promotional campaigns, review of reports, purchase orders, conversion rate, hit rate)
- Verify and approve customer orders (technical and financial validation)
- Organise team work for continuous development (quality, deadlines, prices, costs, health & safety), set targets, train, inform, communicate performance results, resolve difficulties through weekly meetings)
- Optimise department organisation (sectors, market surveys)
- Manage the team: recruitment, competence development, coaching, annual performance assessment meetings, proposals for promotion
- Prepare and agree with senior management annual activity budget
- Analyze monthly results and key performance indicators (volumes, market share) and prepare relevant action plans
- Analyze team performance, both individual and joint, utilizing key performance indicators, (market knowledge, successes, failures…)
- Communicate results and action plans to team and senior management on a regular basis.
Essential educational and/or training qualifications and certificates:
- Diploma/Degree in Automotive Engineering/Mechanical Engineering or Diploma/Degree in Sales and Marketing
- Formal training in leadership, communication and people skills
Preferred experience and knowledge:
- Knowledge of market, industry trends & competitors
- Strong Engineering background
- 3 to 5 years working experience in Automotive sales and service Industry
Necessary Technical / Functional / Language skills:
- Good communication skills, strong customer service-oriented attitude with flair for sales
- Result oriented and team player
- Motivated, positive and independent
- Class 3 driving license
