The Client Solutions Expert is the owner of successful client operations. This role works closely with both internal and external counterparts to deliver best-in-class campaign strategy services and results.
1.Work with sales and other related internal teams to make sure successful campaign execution;
2.Highly engage with client for campaign optimization and upsell opportunities;
3.Become the bridge of communication between clients and product team;
4.Help with troubleshooting with the product and R&D team when needed;
5.Monitor, analyze, and improve campaign results;
6.Communicate with clients and help strengthen our ad offerings consistently;
7.Support hashtag or influencer marketing activities as needed;
8.Potentially lead and measure the success of a team.
Job Requirements:
1、Over 5 years of service and revenue generation focused organizations;
2、Rich experiences in building strong client bond and managing clients' campaigns;
3、Experiences in delivering tech solutions with non-tech clients;
4、Strong verbal and written communication skills;
5、Fluent in oral and writing English;
6、Be able to travel domestically and internationally as needed.
