Pet Store Assistant Manager
Working hours: based on shift, need to travel 2 outlets
River Valley : 9-7pm ; Sunday 9-6pm
Punggol : 8-6pm ; Sat 10-8pm ; Sun 10-7pm
Working days: 5 Days work (Off days will be on weekday)
Location: River Valley & Northshore Plaza @ Punggol (need to travel 2 outlets)
Salary: $3000 - $4500 + Commission
10 Days Annual Leave | Annual Company Vacation Trip | AWS | Performance Bonus
The Pet Store Assistant Manager is responsible for overseeing the daily operations of a pet store, ensuring smooth and efficient functioning while maintaining high standards of customer service. This role involves achieving sales targets, managing a team of employees, and ensuring compliance with company policies and procedures.
Responsibilities:
- Operational Management:
Oversee daily store operations to ensure efficiency and effectiveness.
Monitor inventory levels, order supplies, and manage stock to meet customer demand.
Implement and maintain visual merchandising standards to enhance store appearance and attract customers.
Ensure compliance with health and safety regulations, including the proper handling and storage of pet-related products.
Handle customer complaints effectively.
- Team Management:
Supervise and manage the store’s team of employees.
Foster a positive work environment, promoting teamwork and employee development.
- Customer Service:
Ensure exceptional customer service at all times, addressing and resolving customer complaints or issues promptly.
Train staff on customer service best practices and ensure consistent adherence.
Monitor customer feedback and implement improvements to enhance the overall customer experience.
Requirements:
- Ability to handle animals.
- Previous managerial experience, preferably in retail or the pet industry.
- Knowledge of pet care products, industry trends, and customer preferences.
- Availability to work on weekends and flexibility to work on holidays as required.
Lee Wan Ling | Reg No: R23116154
THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279
