For more details please reach Ashwani at [email protected] / 96310776 (whatsapp/ Mobile)
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KEY FEATURES OF THE POSITION
- Manage day-to-day IT system access operation request fulfilments and incidents within set SLAs
- Undertake access-related clean-up ad hoc projects
- Liaise and engage business stakeholders as part of the service level management function
- Ensure high quality and reliable support of daily processing needs with scalability and cost optimization
- Collaborate with key stakeholders to support delivery on projects/key initiatives of the organisation
- Close collaboration with internal partners, external providers and relevant departments on system and workflow improvements
- Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations
- Work with the relevant teams in fulfilment of regulatory requirements
- Support internal and external related audits with the responsibility to negotiate, align, remediate and close items timely and effectively
SKILLS REQUIREMENTS
Professional and Technical
- Bachelor’s Degree holder with 8+ years of work experience (preferably in a financial institution or private banking environment)
- Knowledge of basic Identity and Access Management (IAM) concepts and operations (e.g., Joiner, Mover Leaver (JML), Recertification, Role-based Access Controls (RBAC), Segregation of Duties)
- Operator knowledge of identity and access solutions/toolsets (e.g., Active Directory, IDM) and banking applications/systems
- Meticulous documentation, records retention and management of audit artefacts
- Proficient in Data Analysis, Insights and Reporting using MS Excel and Pivots
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Ashwani - R. No: R1114530
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Helius Technologies Pte Ltd (Licence No: 11C3373)
