Highlight:
- Singapore Homeland Security Domain Provider
- Premanent job opportunity
- Great remuneration & benefits
- Great career progression
- CAT 1 security clearance
- Location: Novena
Responsibilities:
- To provide 1st level on-site support on organization end user operations.
- Understanding complex technical issues and managing them within a fast-paced business environment.
- Maintain, manage, administer, support and operate VMware VSphere and VMware Horizon VDI environments and applications.
- Perform daily VMware VSphere and VMware Horizon VDI administration tasks including maintenance and upgrades, patches, hot fixes and security configurations.
- Monitoring, alert and fine-tune of VMware VSphere and VMware Horizon VDI environments.
- Assess virtual machine, VMware VSphere and VMware Horizon VDI applications risks and perform contingency planning.
- Perform troubleshooting for VMware VSphere and VMware Horizon VDI workloads and assist with researching, evaluating and recommending related hardware, software and services.
- Stay current on virtual machine, VMware VSphere and VMware Horizon VDI related technologies.
- Provide on call, 24x7 support and standby on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
- Create and maintain programmatic and technical documentation to ensure efficient planning and execution.
- Coordinate with external parties and customers for problem resolutions.
- Performing additional tasks and supporting special projects, as required.
- As necessary, lead the post-delivery team to maintain and keep track of all post-delivery projects relating to:
- Workspace ONE, Zimperium, OnTalk and other client applications administrations, support and operations.
- Inventory Asset list.
- Compile and deliver all forms of maintenance reports (e.g. installation report, incident report, preventive maintenance report, ISO report, Managed Services report and Etcetera).
- All preventive maintenance schedules and ad hoc tasks.
Requirements:
- Diploma / Degree In Computer Science, Computer Engineering, Information Technology or related field.
- Min 2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMware VSphere and VMware Horizon VDI.
- Technically inclined and hands on.
- Good practitioner in ITIL Framework.
- Quality Escalation Management, Exception Handling, Costs/Overhead Management and Contract Renewal skills and ensure that all SLA are met.
- Experience with supporting enterprise virtualized environment on Desktop, OS, Client Applications and Mobile Phones a plus.
- OS Skill in: Window Clients/Servers, Linux (Red Hat, Centos, Ubuntu, Etcetera).
- Backup and Recovery Application.
HOW TO APPLY:
Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.
- Last drawn salary
- Expected salary
- Notice period
- Reason of leaving
We regret only shortlisted candidates will be notified.
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