Company Overview
WhiteCoat (www.whitecoat.com.sg) is a regional digital healthcare provider founded and headquartered in Singapore, offering on-demand telemedicine services and other services through innovation and data-driven technology. WhiteCoat’s core services include primary care tele-consultations, chronic disease management, health screening services and home-based medical services. As a digital healthcare leader, WhiteCoat partners global insurance giant, AIA, large conglomerates and other government, and financial organisations to spearhead the way for wider access to affordable healthcare across the Southeast Asia region.
What We are Looking For
You will play an important role in supporting the development, implementation, and management of a high-quality network of healthcare providers by providing crucial administrative support to the TPA team.
Key Responsibilities
- Create new user accounts on internal systems and management/ tracking of these user accounts
- Ensure panel provider listings are updated at all times and sent to external stakeholders timely on a regular basis
- Track all specialist referral requests and ensure that all requests are completed timely
- Liaise with patients over phone calls, whatsapp or emails to assist their queries or guide them to complete making of specialist appointment
- Scan and upload specialist documents and informing GP doctors of the updated specialist documents
- Create invoices to clients and payment advices to clinics
- Ensure that the invoices and payment advices are sent to external stakeholders timely on a regular basis
- Liaise with Finance to ensure that all invoices and payment advices are in order and documented
- Any other ad-hoc tasks as assigned
Requirements
- Fresh graduates are welcome to apply
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Must have a strong sense of responsibility and accountability
- Meticulous and detailed-oriented
- Ability to work independently and prioritize tasks effectively
What should you do next?
Go to our career page at tinyurl.com/wcgcareers, hit the apply button and we will be in touch!
