Position Overview:
We are seeking a highly motivated and experienced Hostel and Student Affairs Manager to oversee the day-to-day operations of our student hostels and manage various aspects of student life. The ideal candidate will possess strong leadership skills, a keen understanding of student needs, and a passion for fostering a positive living environment.
Key Responsibilities:
- Operational Management: Oversee the daily operations of student hostels, ensuring that all facilities are maintained to the highest standards.
Coordinate with maintenance and housekeeping teams to address any issues promptly.
Develop and implement policies and procedures related to hostel management.
- Student Support: Provide comprehensive support to students, addressing their needs and concerns effectively.
Organize orientation programs and events to help new students acclimate to hostel life.
Serve as a point of contact for students experiencing personal or academic difficulties, providing guidance and resources as needed.
- Safety and Compliance: Ensure compliance with all safety regulations and policies, conducting regular inspections and drills.
Address any safety or security issues promptly, working with relevant authorities as necessary.
- Administrative Duties: Maintain accurate records of student residents, including occupancy, issues reported, and maintenance requests.
Prepare and manage budgets for hostel operations, ensuring cost-effectiveness and efficiency.
- Student Engagement: Develop and implement programs and activities that enhance student life and promote community building.
Gather feedback from students to continually improve services and address areas of concern.
- Communication: Serve as the primary liaison between students, parents, and the company, maintaining clear and effective communication channels.
Prepare reports and updates for senior management regarding hostel operations and student affairs.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Social Sciences, or a related field.
- Minimum of 3-5 years of experience in hostel management or a similar role.
- Strong leadership and team management skills.
- Excellent interpersonal and communication abilities.
- Ability to handle sensitive situations with discretion and professionalism.
- Proficiency in Microsoft Office Suite and other relevant software.
- Knowledge of safety and regulatory compliance related to student accommodation.
