- Schedule and set up food preparation in accordance with menus and recipes
- Place orders for food and supplies
- Monitor work flow
- Test product to ensure quality is maintained
- Interface with various departments to ensure client satisfaction
- Maintain time and production records
- Maintain high standards of service and quality for residents
- Ensure all sanitation and safety guidelines are follow
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers needs and respond proactively to all of their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Establish targets, KPI’s, schedules, policies and procedures
- Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
help to define business problems via in-depth investigation and gathering of technical and non-technical information. Once the issue is clearly understood, they outline detailed requirements for a solution and ensure the delivered solution meets those business requirements.
- Evaluating current business processes and identifying potential areas for improvement
- Gathering insights about issues that need resolving or processes that can be improved
- Recommending organizational changes, such as new systems or procedures
- Training and coaching staff members
- Collaborating with managers and executives to ensure changes are effective
Restaurant Managers typically work for a variety of food establishments, from fast food and casual dining to trendy bistros and fine dining destinations, to ensure that diners have a positive experience. They work closely with upper management to implement various policies related to topics such as customer service, staffing, food safety, dress codes, tips and scheduling. Staffing is often the responsibility of the Restaurant Manager with duties including recruiting, hiring, training and evaluating employees for all areas of the restaurant. They typically handle scheduling, time off and payroll for the staff.
Another major part of the job is to oversee smooth operations in all areas, including the front of house, kitchen and bar areas. This might involve assigning Servers to tables, assisting front-of-house staff and helping out in different parts of the restaurant when it’s busy or understaffed. They may also be responsible for managing budgets and placing orders for products and supplies.
Restaurant Manager skills and qualifications
Managing a restaurant often means juggling several tasks at once, especially during the busiest parts of the day. Restaurant Managers should have the following qualifications to fulfill the role successfully:
• Previous restaurant experience
• Management or supervisory experience
• Customer service skills
• Training in food safety
• Financial literacy
• Inventory control skills
• Knowledge of restaurant management software
• Ability to handle a fast-paced work environment
• Maintaining high standards of quality control, hygiene, health and safety;
• Checking stock levels and ordering supplies;
• Preparing cash drawers and providing petty cash as required;
• Helping out in any area of the restaurant when circumstances dictate.
Managing Budgets
Within a company, a certain amount of money is budgeted for logistics (getting items where they need to be). Directors of logistics keep a careful eye on costs. Making ends meet might involve finding cheaper ways to transport items or cutting back on staff.
Overseeing Staff
Many different people are involved in logistics. The director of logistics watches their activities to make sure operations flow smoothly, instructs accordingly, and motivates them to perform. He or she also may be responsible for recruiting and hiring new workers.
Scouting for Inefficiencies
A good director of logistics always is on the lookout for ways to improve the transportation process. For instance, redesigning how a warehouse is arranged may make it easier for loads to be placed into trucks - cutting down on the time needed to fill a vehicle.
Maintaining Relationships
Directors of logistics work closely with various people both inside and outside of the company. They may seek feedback from customers to ensure their satisfaction. They negotiate with vendors to get the best rates possible on materials and moving services.
Monitoring Inventory
Companies make money when they sell products. They want enough on hand to meet the demands of buyers but not so many that goods sit around in warehouses. Directors of logistics evaluate numbers to strike that delicate balance. They may move merchandise from one location to another as needed to get things in the hands of those requesting them.
Directors of logistics are problem solvers capable of using their analytic skills to develop solutions. They also need outstanding organizational skills to deal with the multitude of people and issues they encounter every day. Other great abilities for directors of logistics to possess include:
- Displaying calmness under pressure since the job frequently involves stressful situations
- Attending to detail so that mistakes aren't made and operations thrown off course
- Prioritizing to make sure the most pressing issues get accomplished first
- Communicating clearly in both oral and written form
- Negotiating skillfully to arrive at agreements that benefit the company
