Overseeing store operations, ensuring efficient and smooth running of retail activities. Managing staff which includes hiring, training, scheduling and evaluating performance. Handling customer complaints and queries effectively to maintain high customer satisfaction. Ensuring the store and products are well-organised and visually appealing for customers. Monitoring inventory levels and ordering supplies as necessary. Analysing sales and customer behaviour to inform store strategies and decisions.
Strong customer service skills Superior management skills High level of flexibility Ability to adapt to different customers Great written and verbal communication skills Natural talent for motivating and developing teams
