JOB RESPONSIBILITIES
- Preparation and manage all shipping documentation formalities (MBL/HBL/C.O/Customs /Tradenet) and ensuring its accuracy according to client’s instructions.
- Processing of Import & Export permit declaration using Tradenet.
- Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
- Placing necessary orders with Traffic Controller / Operations Team or Sub contractor based on client’s job requirements - Coordinate day-to-day import / export logistics operations and transactions for freight forwarding and other related activities.
- Responsible for the issuance of invoices (for complicated jobs)
- To perform Data Entry, Job Creation, Billing, General Administrative or any Adhoc duties/tasks assigned.
- Able to meet both internal & external cut-off time on jobs billing.
- Work closely with internal departments to coordinate shipment and to liaise with customers and shipping lines / forwarders.
- Experience in handling 3rd party shipment/bonded warehousing.
- To ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
- To work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
REQUIREMENTS
- Min. GCE ‘O’ or ‘N’ Level/Diploma in Logistics (Freight Forwarding/Logistics Services)
- Min. 2 to 3 years of relevant experience
- Possessed Certificate in Tradenet, Portnet
- Knowledge of customer service principles & practices
- Able to converse in English & Mandarin Key Competencies
- Possess good interpersonal skills, listening & communication skills
- Attention to details and accuracy - Customer service oriented
- Able to work under stress and pressure Others
- Able to start work immediately or within short notice
- 5-day work week
- Medical benefits
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648
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**We regret to inform that only shortlisted candidates would be notified.
K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)
R:65JHE2N7
