Responsibilities:
Coordinating daily management operations
Delivering superior food and beverage service and maximizing customer satisfaction
Responding efficiently and accurately to restaurant customer complaints
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Able to work night shift
Requirements:
Proven work experience or similar role
Proven customer service experience as a supervisor
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Strong leadership, motivational and people skills
Acute financial management skills
Need work hard