Job Info:
- Basic + AWS; VB; Transport & Mobile Allowance
- Retail working hour, 44 hour per week
- Handle 5 to 6 food courts;
Key Responsibilities:
Operations
- Led a team of Senior Managers and Foodcourt Managers to achieve sales targets and overall outlet performance.
- Guided Senior Managers, Foodcourt Managers, and F&B Supervisors to ensure smooth daily operations of food courts and coffee shops.
- Provided leadership and set directions, ensuring the operation team adhered to company SOPs and operational workflows.
- Maintained good working relationships with landlords, relevant authorities/agencies, and stall tenants.
- Assisted inspectors from authorities such as NEA, SFA, and Civil Defense during inspections and follow-up actions.
- Liaised with landlords on building matters, joint promotions, and events.
- Marketed food stalls to tenants and ensured prompt rental collection from tenants.
- Managed lease renewal agreements, negotiated terms, and followed up with stall tenants.
- Sourced qualified tenants and food types to fill vacant stalls, ensuring all stalls were occupied.
- Proposed activities based on market needs.
- Took immediate and appropriate actions for debt recovery (e.g., stall rental) to minimize credit losses.
- Handled daily sales settlements.
- Collaborated with Business Development and Project teams to identify potential new business opportunities, sites, and oversee the build and renovation processes.
- Ensured the financial and operational performance of designated food courts and coffee shops.
- Worked with senior management and the financial team on outlet budgets.
- Established overall business plans and provided regular performance, sales, and financial budget reports to senior management.
- Provided solutions to improve the bottom line and outlet P&L.
- Maintained and improved established quality and service standards.
- Developed employees by providing ongoing feedback and establishing performance expectations.
- Conducted regular checks on hygiene, service standards, and product quality, providing feedback internally and to stall tenants.
- Ensured stall selling prices were in accordance with agreements.
- Assessed and evaluated stall tenant performance.
- Supervised and guided stall tenants and cleaning contractors to achieve high service quality and housekeeping excellence.
- Conducted weekly and monthly outlet meetings.
- Ensured M&E works were completed according to schedule.
Administration
- Reviewed staff performance and provided recommendations on staff confirmation, promotion, and training to enhance work performance.
- Handled disciplinary issues, grievances, disputes, and team tensions.
- Managed termination procedures according to company guidelines.
- Communicated company policies and procedures effectively to team members and stall tenants.
- Accountable for outlet float money, petty cash, and daily sales collection.
- Ensured stall tenants’ daily sales were accurately received and banked.
- Submitted timely outlet reports.
- Prepared and submitted monthly reports to Senior Management.
- Ensured proper cost control on all expenses according to budget.
- Took necessary actions against stall tenants and contractors for service, housekeeping, and agreement non-conformance.
- Performed any other assigned tasks.
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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560
