Business Analyst who has competency in Digital Onboarding. Proven experience in digital onboarding, including designing and implementing digital customer onboarding solutions.
Responsibilities:
· Conduct comprehensive business analysis for digital onboarding, encompassing the design and implementation of customer onboarding solutions.
· Analyses and document end to end detailed requirement in user stories and functional specification document.
· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner
· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.
· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.
· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.
· Assist in defect triage during SIT and UAT on requirement clarifications.
Requirements:
· 4+ years of experience as a Business Analyst, preferably in the banking industry.
· Experience with Agile methodologies.
