- Assist in overseeing daily restaurant operations, including staff management, customer service, and inventory control
- Support the recruitment, training, and supervision of restaurant staff to ensure a high level of service
- Collaborate with the Restaurant Manager to develop and implement policies and procedures
- Maintain a positive and welcoming atmosphere for customers, addressing concerns and ensuring satisfaction
- Assist in planning and executing promotional events, marketing initiatives, and loyalty programs
- Handle administrative tasks, including scheduling, budgeting, and financial reporting
- Contribute to menu development and pricing strategies to optimize revenue
- Monitor and manage inventory levels, order supplies, and optimize stock control
- Collaborate with suppliers, negotiate contracts, and ensure timely and cost-effective procurement
- Support the Restaurant Manager in analyzing sales data and identifying areas for improvement
Requirements and Skills
- Proven experience in a supervisory role in the restaurant industry
- Related field is preferred
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
- Customer-focused with a passion for delivering outstanding service
- Proficiency in using point-of-sale systems and other relevant technology
- Understanding of health and safety regulations in a restaurant setting
- Ability to work in a fast-paced environment and handle high-pressure situations
- Flexibility to work evenings, weekends, and holidays, as needed
- Commitment to upholding brand standards and contributing to the success of the restaurant
