About Us:
Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.
Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe.
About the Role:
Sitecore seeks a Senior Solution Engineer to help support our industry leading Digital Experience Platform business. The Senior Solution Engineer will play an integral part of helping grow the business by providing technical and industry expertise to Sitecore’s sales and pre-sales organizations. This expertise will include providing technical presentations and product demonstrations, as well as strong knowledge in solution architecture, security and cloud technologies. The Senior Solution Engineer will also support Sitecore’s broader go-to-market strategies providing thought leadership through presenting at webinars, events and conferences.
What You’ll Do:
· Create a global community across specialists within product space.
· Drive close relationship with product to be the voice OF the customer, understand product roadmaps, gain knowledge of product releases before go-live, etc.
· Communicate information from product across SA Product team.
· Lead enablement strategy for global SE community.
· Understand customer needs, and bring the team together to drive solutions to problems that will result in revenue.
What You Need to Succeed:
· Understanding of the digital marketing space/industry.
· An ability to identify and understand the business problems, challenges, and opportunities of both marketing and technical buyers at the client.
· Understanding of client ecosystem/Martech stack and its goals.
· Ability to leverage a value selling approach to drive the sale (value of the product beyond features and functions, who uses it, why this customer needs it).
· Firm grasp of competitive solutions and how they compare to Sitecore.
· Ability to work as a team in partnership with the Account Executive.
· Strong discovery skills – probing for understanding, picking up on cues, ability to match company objectives to customer objectives.
· Identifies and is accountable to qualify out of a deal.
· Ability to bring solutions to life (use case development, demonstration from live properties, art of the possible (where could/should a customer be going), product demos, etc.
· Ability to code in one or more modern JavaScript frameworks like Next.js or Angular.
· Technical depth to recommend solutions and hold 101 solution conversations.
· Adapt message to appropriate audience (executives, IT, Marketing, Business, etc.)
· Works and supports Account Executive/Customer throughout the Sales Cycle.
· Deep technical understanding of one or more martech / digital experience products similar to Sitecore’s offerings.
Why You Should Click ‘Apply’:
· Growth! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel. It’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.
· Great team and company culture! You can find out more about our company culture and learn about our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.
How We Hire:
At Sitecore, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high-impact teams. Our recruitment process centers around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
