Job Responsibilites:
- Troubleshoot hardware, software, and networking issues.
- Resolve technical issues at the user level, including software installations, hardware setups, and system configurations.
- Oversee and manage the company's SMS system.
Job Requirements:
- Bachelor's degree or equivalent in Information Technology or related field.
- Minimum one year of relevant technical support experience.
- Excellent communication skills, both written and verbal.
- Strong teamwork and collaboration abilities.