Job Description & Requirements
- Engagement with customers ranging from small medium sized to larger customers, outfield visit is sometimes required
- Negotiate and sending the quotation for local and cross trade shipment to shipper
- Liaise with oversea agent for the cross trade shipment issue etc space / local charges details/ free time issue
- Development of account base and tracking of performance
- Monitor customer performance with Business Development Manager and propose next course of action to ensure target is achieved
- Review and anlayze quarterly survey results to improve customer satisfaction
- Drive Import Push pull campaign with various stakeholders together with Indoor Sales proposing available services for the opportunities
- Any other activities relating to rates and freight
- Liaise with trade manager for rate / free time filling
- Create and submit OOG application for BU approval
- Follow up on quotations, credit applications and free time request with all stakeholders
- Feedback competitors/market rate info to the line manager for MMG rate reviewing
- Monitor and ensure all sales quotations are filed on time before closing date
- File the rate details into quotation negotiation and process auto rating when shipment materialized.
- Ensure all the freight was manifested correctly
- Take lead in troubleshooting all rating matters, working with different stakeholders in resolving the issues
- Ensure auto-rating can take place successfully
