Role Summary
The APAC Operations Change team works closely with our businesses, other change functions and technology to drive strategic change and new business enablement.
Main Responsibilities
- Responsible for shaping and planning the delivery of activities relating to key components of the initiatives.
- Adherence to change management directives, including ways of working.
- Working with internal implementation teams, particularly Client Group, Investment, Operations and Change Management to achieve program initiatives and deliveries.
- Working with external service providers to establish a joint program organization structure and framework for effective program governance and monitoring.
- Capture and document emerging risks and issues relating to the change management function.
- Support the programme throughout the delivery cycle – change request process, team meetings, reviews, information sharing.
- Managing the concurrency of activities while adhering to business priorities.
- Managing key senior stakeholders across the business.
- Managing the programme team including Project Managers and Business Analysts.
- Manage and balance the global alignment and APAC specific regulatory and client demands.
- Control of budget associated with programme responsibilities including internal and external spend, tracking of forecast spend vs actual plus a profit and loss view of the spend profile.
- Be involved in sharing the APAC Operations architecture, location strategy and target operating model.
- Act as the APAC representative for Change in global design and governance forums.
Qualifications & Experience
- Bachelor’s in Information Technology or relevant fields.
- At least 5 years of relevant working experience.
- Track record of successfully delivering large scale transformational and complex programs across multiple departments or functional domains.
- Possess strong Operations domain knowledge and preference will be given to candidates with Fund Accounting, Transfer Agency, and Investment Operations experiences.
- Good program and/or project management skills using a recognized methodology.
- Understand the Asset Management industry and market practice in Asia.
- Experience in digital assets or blockchain related initiatives would be advantageous.
- Prior working experience of successful project implementation working with external service providers.
- Proficient in Microsoft office suite of applications and be able to present information for the desired outcome.
- Excellent communicator with the ability to engage professionally at all levels within the organisation including senior stakeholders globally.
- Good problem-solving skills, analytical and willingness to get into the level of detail where required.
- Proactive, self-motivated, and able to work using own initiatives.
- Change leaders who can motivate or influence others.
- Experience in running with cross functional projects in a virtual environment.
Client is looking for:
- The individual will be expected to work on a range of program management activities in Operations domain.
- The role requires the individual to adapt to changing business priorities and as such it is anticipated the candidate will need to perform a variety of project related roles focusing on coordination of teams, programme/project/dependency management and display budgetary control.
- The role is required to help coordinate change activities across global Technology, Business teams and external service providers.
- The candidate will be a strong communicator, apt at managing different stakeholders proactively collating and documenting information using standard artefacts and improving the change management effectiveness.
- The candidate must demonstrate ability to deal with emerging risks and issues.
- The person will be able to work on their own initiative and be quick to identify issues and dependencies that might affect the successful delivery of team’s objectives.
- The individual will have good organisational and negotiation skills and will be expected to focus on the commercial viability of the change initiatives he/she will be working on in order to demonstrate value to the business.
